Inclusion of Short-Term Rentals on MHH Website:

This document outlines the criteria for including short-term rentals (STRs) on the MyHaliburtonHighlands.com website (MHH). The goal is to ensure that featured properties align with our brand values and provide a consistent, high-quality experience for visitors to the Haliburton Highlands.

Eligibility Criteria
Application process
Ongoing Compliance

Eligibility Criteria: 

Registration and Compliance: 

  • All STRs must be registered and compliant with the regulations set forth by the Haliburton Highlands and any Municipal By-laws of where the STR in located. 
  • STRs must provide proof of registration and compliance with local by-laws, including the Municipal Accommodation Tax (MAT). 

Independent Website Requirement: 

  • STRs must have an independent, fully functional website dedicated to their property(s). This website should be separate/standalone if the STR also uses a listing(s) on platforms such as Airbnb, VRBO, or similar. 
  • The independent website must include: 
  • Detailed property information (e.g., description, amenities, location, and photos). 
  • Booking information or links to booking platforms. 
  • Contact information for the owner or property manager. 
  • Information about the property’s adherence to local regulations. 

Quality Standards: 

  • STRs must maintain high standards of cleanliness, safety, and customer service. 
  • The property must have at minimum, a good average guest rating on major platforms if applicable (e.g., Google, TripAdvisor). 
  • Properties must offer amenities and services that align with the expectations for tourism in the Haliburton Highlands (e.g., Wi-Fi, parking, access to local attractions). 

Local Experience and Integration: 

  • STRs should highlight their connection to the local community and contribute positively to the visitor experience in the Haliburton Highlands. 
  • Preference may be given to properties that support or promote local businesses, attractions, and events. 

Sustainability and Environmental Responsibility: 

  • Properties that demonstrate a commitment to sustainability, such as eco-friendly practices or energy-efficient amenities, may receive priority. 
  • STRs should comply with local environmental regulations and initiatives, such as waste management and water conservation. 

Marketing and Branding Alignment: 

  • STRs must align with the branding and marketing strategies of MyHaliburtonHighlands.com. 
  • The property’s presentation on its website, including photos and descriptions, should reflect the natural beauty, tranquility, and unique character of the Haliburton Highlands. 

Application Process: 

Submission: 

  • STR owners or managers must request by email for inclusion, along with proof of registration, website details, and any other required documentation. info@myhaliburtonhighlands.com 

Review: 

  • Applications will be reviewed by a designated committee within the MyHaliburtonHighlands.com team to ensure all criteria are met. 

Approval: 

  • Approved STRs will be notified and added to the website in the appropriate category. 
  • Properties that do not meet the criteria will be provided with feedback and may reapply once the necessary improvements are made. 

Ongoing Compliance: 

  • STRs included on MyHaliburtonHighlands.com will be subject to periodic reviews to ensure continued compliance with the criteria. 
  • Non-compliant properties may be removed from the website following a review. 

Contact for Questions

For questions or clarification about STR’s inclusion on the MHH website, please contact:

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